Travel Agent Job Description

Job description for targeting resume for Travel Agent job. 

Common Travel Agent Job Duties:

  • Assist clients in finding travel package deals for their needs
  • Aid clients with reservations, transfers, changes, and cancellations
  • Book domestic and international reservations for air travel, rail tickets, hotel and car rentals
  • Secure new client sales and retention through customer service provided
  • Monitor and sort global distribution system (GDS) queues (or similar program) to maintain quality control
  • Stay educated on airline rules, regulations and current affairs
  • Create service contracts for group travel
  • Provide alternatives for customer travel

Common Travel Agent Job Skills:

  • Strong domestic and basic international travel knowledge
  • Ability to work in a team environment
  • Effective oral and written communication skills
  • Proficient internet research skills for customer information
  • Achieves sales goals and objectives
  • High self motivation

Common Travel Agent Job Requirements:

  • Average of 2 years prior travel or sales experience preferred
  • Knowledge of computer reservation programs (GDS), such as SABRE, Galileo or similar
  • Minimum Education:  High school diploma
  • Preferred Education:  Associate’s Degree or equivalent experience

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