Telemarketer Job Description
Telemarketer Job Description for professional targeting resume for position as Telemarketer, Inside Sales or Telephone Sales Representative.
Duties of a Telemarketer
- Develop lists of prospects from city and telephone directories and other public records
- Schedule appointments for sales staff to meet prospective customers
- Calls prospective customers in designated market area to qualify leads and explain type of product offered
- Informs customers of promotions and new or upgraded products using prepared scripts
- Quotes prices and closes sales
- Processes customer orders and updates client information in computer database system
- Follows up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
- Tracks daily, weekly, or monthly personal sales
- Maintains phone time or sales quotas as determined by management
Common skills desired in a Telemarketer
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- Speaks clearly and effectively to customers
- Great listening and closing skills
- Strong organizational skills
- Ability to maintain composure during stressful situations
- Capable of handling customer rejection
Common experience desired in a Telemarketer
- High School Diploma or GED Certificate
- Two years prior sales or telemarketing experience preferred
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